"Kitson Hutchings Solicitors required an Intranet solution that would be scalable to meet with the staggering amount of growth the practice has seen in the past 18 months.
We needed an Intranet solution that would fulfil the following criteria; The ability for all staff to easily contribute to the Intranet, public and secure areas for staff to publish group based collaborative content, fully featured forums and a detailed helpdesk section with call logging, reporting and monitoring.
As Kitson Hutchings Solicitors have many offices in differing geographical locations, we required a solution that would work equally well across our LAN, WAN and the Internet. MiCore has enabled us to create one "Global" phone book and staff directory, the phone book is automatically updated by each staff member through their "My Page" settings.
The recent investments we have made in Information Technology has highlighted our requirement for an Extranet solution, linking clients to our case management system. We are amazed that MiCore Portal Engine fulfils all of our criteria. The software not only powers our Intranet. We can use the MiCore Portal Engine to deliver a secure Extranet solution, helping us to manage our client relationships.
Our MiCore Intranet was easily deployed by the Nexus team. Staff were immediately navigating and contributing to the site, even without receiving official training."
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